Since the beginning of the COVID-19 pandemic, Quebecers have increased their efforts to respect social distance and avoid unnecessary exposure to the virus. It is therefore no surprise that the online pharmacy, available through the Medzy.ca platform, is experiencing great success. Indeed, the orders of Pharmacy Sonia Boutin affiliated with Medzy.ca have increased tenfold in Quebec since the beginning of the year.
“Thanks to Medzy.ca’s platform, there’s no longer a need to go to the pharmacy. Registrations and orders are managed online, then medication is packaged by robots without human contact and delivered for free anywhere in Quebec”, explains Sonia Boutin, pharmacist-owner affiliated with Medzy.
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Their technology doesn’t only allow for prescription delivery. This is a little known fact but 50% of patients who take two medications or more on a daily basis don’t follow their treatment as prescribed. To solve this problem, the company, with the collaboration of their affiliated pharmacy, has made it their mission to simplify medication management.
Patients of the affiliated pharmacy registered on Medzy.ca receive their medications sorted by time and date. Their refills are taken care of so that they don’t run out of medication. Moreover, the team at the pharmacy is available 24/7 to answer patients’ questions. In other words, visits and waiting at the pharmacy, uncomfortable public consultations and forgetting to renew prescriptions on time are all ancient history!
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How does it work?
The affiliated pharmacy’s future clients simply have to sign up online on Medzy.ca. The pharmacy’s team takes it from there: patient file transfer from the former pharmacy*, prescription delivery everywhere in Quebec, renewal reminders and so much more! To complete the experience, the pharmacy’s team is available for support by text messages, emails and phone.
How much does it cost?
Like with any pharmacy in Quebec, private medication insurance as well as the public RAMQ insurance are accepted. The client only pays what is not reimbursed by his insurance, in addition to products that aren’t covered, such as vitamins and supplements.
There is no additional fee! All other services, including prescription delivery everywhere in Quebec, are included. A tool to know the cost of each medication before signing up is available online.
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“Before the pandemic, people were more hesitant to change their habits. Now, clients are looking for this type of technology”, explains Francis Valois, President of the technology company Medzy.
Now well established in the Greater Montreal area, its vision is to become the leader platform for pharmacies wanting to offer online services in Canada. Building from its investments adding up to 1 million dollars, the company aims to improve its customer experience even more and to optimize the operations of its affiliated pharmacy.
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*Some conditions may apply - contact email@example.com to learn more.
**Medzy offers an online platform to clients of its affiliated pharmacy. Medzy is not a pharmacy nor does it practice the profession of pharmacist in the sense of the Law on pharmacy. Only pharmacists practice pharmacy in Quebec.